Shipping Policy

Thank you for shopping with us! Here’s everything you need to know about our shipping policies:

Orders are typically processed and shipped within 1-2 business days after payment confirmation.
Please note that processing times may vary during peak seasons or promotional periods.

We offer several shipping options to accommodate your needs. During checkout, you will be able to select from available shipping methods and view corresponding rates.
Shipping rates are calculated based on the number of pieces in your order, destination, and selected shipping method.

Shipping Options:

Expedited Shipping (within city areas): Delivery within 1-2 business days after payment confirmation.
Standard Shipping (within city areas): Delivery within 3-6 business days after payment confirmation. Delivery times may vary depending on your location and local courier services.
For remote areas, an additional 3 business days may be required for delivery. Remote areas are determined based on the shipping address provided during checkout. If you are unsure whether your location qualifies as a remote area, please contact our customer support team for clarification.

Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided during checkout.
Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, carrier delays, and customs clearance may impact delivery times.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your order online.
If you encounter any issues with tracking your order, please don’t hesitate to contact our customer support team for assistance.

We currently ship within the UAE only. International shipping is available upon request. Please contact us via email for international shipping charges based on the dimension and weight of the product.

For international orders, please be aware that customs duties, taxes, and fees may apply upon importation. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
We recommend contacting your local customs office for information on applicable duties and taxes before placing your order.

In the rare event that your order is damaged or lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

If your order is returned to us due to non-delivery (e.g., incorrect address provided, failed delivery attempts), we will contact you to arrange for reshipment. Additional shipping fees may apply for reshipment.

If you have any questions or need assistance regarding our shipping policies, please don’t hesitate to contact our customer support team. We’re here to help!

We reserve the right to update or modify our shipping policy at any time without prior notice. Please check this page periodically for any changes or updates.

Thank you for choosing Infini Homes. We appreciate your business and are committed to providing you with a seamless shopping experience.